Refund policy

We have a 24 hour exchange policy, which means you have 24 hours after receiving your item to request a return.

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused. 

To start a return, you can contact us at sales@903threads.com. 

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@903threads.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be refunded via gift card.  We only offer returns in exchange for store credit. 
If more than 24 hours have passed since we’ve approved your return, please contact us at sales@903threads.com.